Customer service resume skills and qualifications. Download the customer service manager resume template compatible with google docs and word online or see below for more examples. Here is an example. These examples can help you list key customer service skills that an employer in your area is looking for.
As of 2011 the median hourly wage for a customer service representative was 1472 per hour and the median annual salary was 30610. Personality characteristics like patience poise tact. Self presentation and communication skills.
Here is an example of a resume for a customer service management position. Jobs for customer service reps are projected to grow by 5 or 136300 jobs from 2016 through 2026 according to the bureau of labor statistics bls. Demonstrating a solid work history is also important so consider choosing a chronological resume format to flaunt your past roles.
Employers want to see a solid mix of hard and soft skills on your resume so study our customer service representative resume sample to get ideas for what to include. Listing customer service skills in a resume. Before you fill out a job application write your resume or walk into the interview room research the company and the position you are applying for.
View the sample resume for a customer service rep below or download the customer service representative resume template in word. According to the bls the job prospects for customer service representatives between 2010 and 2020 should be good with a growth in jobs of about 15 percent. This article provides examples of qualifications for a resume and gives tips on writing the qualification summary section.
Negotiation and sales skills. It includes a list of qualifications skills keywords work experience and education. A company that relies on customers or clients to keep it in business will want to know what customer service experience and skills you have to offer.
Customer service skills list. Without them you run the risk of finding your business in an embarrassing customer service train wreck or youll simply lose customers as your service continues to let people down.